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1, Paying Methods Available
We currently accept the following paying methods.
(1) iKobo
(2) bank transfer
(3) PayPal
2, Shipping Methods Available
There are two types of shipping methods available, China Post airmail and Express courier(DHL/TNT/UPS). The former one is for samples while the latter is for wholesale.
(1)For order whose value is under 200USD, it's samples rather than wholesale, thus 30% is charged as handling fee and will be shipped via airmail. The minimum handling is 6USD. While the site is mainly for wholesale purpose, the air mail shipping(plus the packaging) is incredibly high for samples.
(2)For order whose value is equal to or more than 200USD, it's treated as wholesale, both handling and Express shipping are free, always.
(3)For orders larger than 10,000USD, buyers can choose either shipping by Express or by sea to reduce shipping cost. Please contact us for more details.
3, Note
(1) Please include your latest phone number as it may accerlate the delivery. The courier will contact you before they goto your place.
(2) Please note that the terms only apply to the following countries/areas:
North America, Aus, NZ, West Europe.
For other countries, the shipping might be the same as those countries, but please contact us for details.
(3) There might be several colors/packagings described in some item description. Please tell us the color/packaging (and combination if there's any) you want when checkout and we'll try our best to satisfy our customers. Please feel free to tell us your questions or it's up to us to decide what color/packaging to ship, etc.
4, Payment & Shipment FAQ
(1) Q: Does the price listed include shipping cost?
A: Yes, shipping cost is included. Please note that the default shipping services are Air Mail(for less than 20 items) and EMS(for more than 20 items), and the default destination is USA. For other shipping services and countries, the cost may be a little bit lower or higher, please contact us for detail.
(2) Q: Could order be mixed? That is, will the total number of lights I buy be used to calculate the individual flashlight prices?
A: Yes, but that is only available for distributors to buy some samples, and not available for individual buyers or for large orders. But, shipping could ALWAYS be combined to reduce some. How much shipping cost will be saved? please contact us and tell us what models you want and we'll calculate it for you. To our experience, sometimes the reduced shipping cost could be considerable.
(3) Q: Which address will you ship to, my address on PayPal or on szwholesale.com?
A: By default, the items will be shipped to you szwholesale.com address, which is provided by you during your registration on our site. If you want us to ship to another address, please tell us when checkout.
(4) Q: How about customs?
A: It's the customer's right should choose an appropriate value for us to declare to the customs. Please state the value in the comment area when you checkout, or we'll choose one that we think it appropriate according to our experiences. Under no circumstance will we be reponsible for any customs issue occured.
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